Datenschutzrichtlinie

Privacy policy

Data protection is a question of trust and your privacy is extremely important to us, for this reason we have adjusted our privacy policy to the legislation in force in belgium and europe about data protection. De Vormtuin states that it complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with the processing of personal data and the free circulation of such data.

Who is responsible for the processing of your data?

De Vormtuin.be is the responsibility of Van Damme Walter (hereinafter De Vormtuin) VAT number BE 0647.354.640  te 9230 Wetteren, Kapellendries 27  België .De Vormtuin is a "small enterprises subject to the exemption regulation of tax" B.T.W. not applicable". You can contact us via our contact form.

What personal information do we have from you?

The personal details that you must provide to De Vormtuin (and that De Vormtuin has for you) are your first and last name, e-mail address, delivery and billing address, telephone number, age, purchased items, amount and payment method (only the selected payment method, no bank details). These details are requested for the execution of the contract that has been drawn up with you. You can request rectification, deletion or elimination at any time within the competent legality.

How do we use your personal information and what is its purpose?

De Vormtuin guarantees that your data will be treated in a legal, loyal and transparent manner. And are only collected for the specific, explicit and legitimate purposes explained in this Privacy Policy and will only be used after your consent. You have the right to withdraw your consent at any time.

At De Vormtuin we use the information you provide to manage the contractual relationships that have been entered into with you. (sending the order to the right person and address, answering questions or requests, sending necessary information about your purchases and information about De Vormtuin products). With this information we can also improve your online user experience by showing you products related to your interests. On the basis of the information provided, De Vormtuin creates commercial profiles with the intention to offer tailored and personalized advertisements to the needs of its users (remarketing), as well as sending commercial communications, promotions and discounts (newsletters), more specifically focused on their interests, provided they have been explicitly accepted in advance.

The data provided is stored for a specific, required time, which depends on the purpose of the processing. In the case of commercial communication, the data will only be retained with the permission of the interested party and if he has not asked for them. In the case of data to fulfill the business relationship, it will be retained for the required legal period.

The data are collected solely for the legitimate purposes stated here and are not further processed in a way that is incompatible with those purposes.

We hereby inform you that in order to comply with the contract (to be able to send you the order) or to inform you of possible incidents during the process, you may receive messages related to this (via e- mail or telephone). Such measures are necessary for the proper completion of the contract. Until the process is complete, you can not object to the processing of your data, because if you do not provide this information, we can not comply with our agreed part of the sales contract.

If you check the box corresponding to the permission to transfer your data for commercial communication, you authorize us to send you promotional messages of an informative nature, discounts and promotions that are adapted to your interests. In the same way, you can withdraw this permission and cancel it in writing and free of charge at De Vormtuin Van Damme Walter Kapellendries 27 9230 Wetteren or via our contact form.

In short, the legal basis on which the lawful processing of your personal data is based is based because it is necessary for the execution of the purchase and sales contract concluded with you. In addition, it is necessary to send commercial communication, based on your consent, and on the legitimate interest of De Vormtuin (statistical purposes, market research, surveys, etc.), provided that this does not prevail over your rights or interests.

What do you agree to if you accept our privacy policy?

The Vormtuin assumes that the data has been entered by the user or by a person authorized by the user and that these have been entered correctly and truthfully. It is up to you to update your own data. Therefore you are responsible for the accuracy of the data and De Vormtuin is not responsible for the inaccuracy of the personal details of its customers. If you agree with our privacy policy, you declare that all information you provide to us is true and you assume that you are solely responsible for any damage that such information may cause to De Vormtuin.

It is strictly forbidden to send personal data via this website to users under the age of 16. Therefore, if you provide personal information via this website, you guarantee that you are 16 years of age or older.

Acceptance of this privacy policy is mandatory both for making a purchase at De Vormtuin and for sending questions via the contact form. By simply visiting the website, users do not give personal information and are not obliged to do so. Customers and users agree to browse the website and use the content correctly, and not to take fraudulent action.

Who has access to your data?

The information provided may be legally transferred to our service providers, located within and outside the European Economic Area (EEA). Persons outside the EEA are covered by the Privacy Shield (when in the US) or other legal bases. For example, these service providers may be transport companies or third parties who send personal business communications on behalf of De Vormtuin, in addition to other assignments under the law.

Safe shopping​​​​​​​

De Vormtuin does everything in its power to keep the information you give us confidential and to use it only for the stated purposes. In accordance with current data protection legislation, De Vormtuin agrees to adopt the correct security levels for the data provided by its customers and, moreover, to install all available means and measures to prevent loss, misuse, alteration or unauthorized access and removal of them.

At De Vormtuin we use SSL technology with which we can encrypt the data you provide and prevent third parties from gaining access to it. However, the most important protection is your own password. Never give your password to third parties and prevent your account from being accessible to others.

The information you provide will only be used to process orders and improve our services, but we will never pass them on to third parties without your prior consent.

User rights​​​​​​​

You have the right to request access to the personal data that we keep about you. In the same way you have the right at any time to request the rectification, suppression or limitation of the processing and the opposition to the use or portability of your data, as long as they are no longer necessary for the purposes for which they were registered ( in particular the conclusion of the sales contract and the delivery of the order placed).

The rights you have are as follows:​​​​​​​

Right to opposition. You can object to the processing of your data by canceling the permission you have given previously. This way we will not process your personal data for commercial purposes. Only messages that are strictly necessary for the execution of the contract or the notification of an incident in the process will be sent.

Right of access.

You have full access to all information we have about you and the purposes we have given you, both for your own purposes and for communication with third parties, either for legal reasons or with your prior consent.
Right to rectification. You can change your details and update them if necessary.
Right of transferability. You have the right to easily download this information from your user account.
The right to delete. You may require the cancellation of your data once the legal storage period established in the applicable regulations has been reached.

To make use of these rights, you can contact us via our contact form, or by mail to De Vormtuin Van Damme Walter Kapellendries 27 9230 Wetteren in Belgium. To do this, you must prove your identity by attaching a photocopy of your ID.

We also inform you that you can file a complaint with the competent data protection supervisory authority if you have not been satisfied with the exercise of your rights. To exercise this right, you can go to: edps.europa.eu/​​​​​​​​​​​​​​

Reservation of the right to changes in the privacy policy

The privacy policy of De Vormtuin has been adapted to the legislation in force in Belgium (and Europe) on data protection (Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016). We may change from time to time any provision in our Privacy Policy or in accordance with applicable laws and regulations. We encourage you to read this privacy policy from time to time before placing an order to be kept informed at all times.

Cookies

The seller reserves the right to collect data from the customer for internal use only, this directly via collection of the data provided by the customer at registration and / or order and indirectly by eg. the use of cookies, registration of the newsletter, reservation request or order.
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